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Healthwatch wants to know about your experience of urgent and emergency care in Gloucestershire?

Updated: Nov 12, 2023

The increasing pressure on urgent and emergency care services is widely reported, nationally and locally. Healthwatch England has found this is negatively affecting patient experience and people are losing confidence in these vital services.

Healthwatch Gloucestershire is your independent health and social care champion. HW want to find out what you know about the different types of urgent and emergency care services available in Gloucestershire, and how you use these services. HW want to hear about your experiences of using urgent and emergency care to learn what works well and what could be done differently to help you get the care you need when you need it. HW will use your feedback to help NHS Gloucestershire understand how to support local people to get the right care, at the right time, from the right service.

You can share your experience with HW via survey, post, telephone, email or group visits. The survey opens on Monday 6th November 2023 and will close around Christmas time. By listening to your experience, HW can build a clear picture of how urgent and emergency care services operate and offer recommendations to stakeholders to improve these services.

You can complete the survey by clicking this link: Alternatively, our contact information is provided below: Phone: 0800 652 5193 Website: Email: for general enquiries or for enquiries relating to this project Instagram: @healthwatch_gloucestershire Facebook: Healthwatch Gloucestershire (or click this link: Facebook) The poster below has a link to access the survey online. If you have any questions, or you would like to get in touch to arrange a meeting, focus group or discuss anything relating to this project, please contact Beth Foster at Beth would be more than happy to help.

Glos Urgent care_poster Nov23
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